Terms & Conditions

Product Terms and Conditions
The vouchers we provide to you are subject to the following terms and conditions.


Wagamamas Terms and Conditions
  1. The gift card code is not valid until activated at time of purchase in a Wagamama’s restaurant.
  2. Gift card codes can be topped up in restaurant or online.
  3. Gift card codes are redeemable for products and merchandise in Wagamama restaurants in the United Kingdom excluding Northern Ireland.
  4. The gift card code is only redeemable for purchases made in restaurant.
  5. Gift card codes can also be redeemed for online click + collect orders as well as takeout orders only when paid for in restaurant.
  6. The gift card code may not be exchanged for cash
  7. No change will be given but the balance may be applied for future purposes
  8. The gift card code will expire 13 months since last use e.g. card activation, purchase, top up or refund.
  9. At expiry, any remaining balance will be lost.
  10. Gift card codes cannot be returned or refunded, except in accordance with your legal rights.
  11. Please protect this card and treat it as cash it cannot be replaced if lost, stolen or damaged.
  12. For customer enquiries email giftcards@wagamama.com