Frequently Asked Questions

On our homepage, enter your winning claim code in the box provided in order to redeem your cinema voucher. It's that simple! Select your preferred cinema and follow the rest of the process as instructed, your vouchers will then be sent to you straight away via email.

The promotion opens on the 1st November 2022 and runs for 6 weeks. Our website is open for claims up to and including XXXXXXXXXXXXX.

TBC

You'll have until 30th April 2023 to use your vouchers, after this date unfortunately the vouchers will become invalid.

No worries, contact us at hsbc@wearespark.com with your claim code and we'll be happy to help.

Absolutely, any Wagamama's restaurant

Simply contact us at hsbc@wearespark.com and we'll get these resent to you.

Please go to www.wagamama.com/gift-cards to view your giftcard balance

Please email your 16 digit giftcard number to giftcards@wagamama.com who will look into this for you

We're sorry but no, they can only be used in restaurants.

Gift cards are accepted on click + collect and also for takeout orders which are placed + paid for in restaurant

Gift card codes can be used in England, Scotland and Wales only

You can do or you can simply show it on your phone

Please send your 16 digit voucher number + query to giftcards@wagamama.com so the team can investigate